Career

Career

Designation Requirements
Sales Executive Job Description - 1) Enquiry Handling (Walk-in, Tele, Events, Msil, Web, Ref). 2) Filling up Tracking Sheet With complete Details. 3) Probing TV Exchange /Valuate Old car. 4) Explain product information. 5) Demonstration and Test Drive. 6) Explanation of schemes, Finance, Finance Documentation process. 7) Explain Benefits of MI / EW / MGA / RTA. 8) Follow-up through tracking sheet updating DMS regularly and giving daily report to TL. 9) Opening of Order Booking Form. 10) Check availability of stock (Model ,Variant,colour) 11) On Date of Delivery check CAR physically 2-3 hours before Customer is asked to come to showroom. 12) Get Accessories Fitted it customer has ordered and verify before delivery. 13) Check clearance of payment I day in advance, collect corporate related documents. 14) Check clearance of loan and get Do from finance company before Delivery and get clearance from TL and MANGER. 15) Complete Delivery process Raise T/R Insurance, Life Tax online payment and be present at the time of Delivery & Thanks the Customer. 16) Handover all documents to customer for full payments. 17) Handover all documents to RTA Dept if Permanent Registration is done by us 18) Visit the customer after 20 days to find out if he is satisfied and then probe for Reference.
Exp. -0 Years to 2 Years City - Hyderabad Qualification - Any Degree
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Service Advisor Job Description - 1) Receiving a customer by wishing and welcoming by name. Verify the phone number and address of customer so as to communicate any amendments in job. 2) Receiving the vehicle. Listen to the customers service/ repair requirements. Open the job card. 3) Diagnosis & instructions to workshop. If necessary take a road test. 4) Estimation of time & cost. Calculate estimated costs for the repairs, manpower & equipment availability. And also estimate date & time of vehicle delivery. 5) Explanation of the job, cost & delivery time to the customer. Give final estimation of bill, delivery time & date. 6) Informing job, time & cost amendments if necessary. 7) Preparation of vehicle by monitoring the job status, checking the service quality, washing quality as per the specifications/standards. 8) Explanation of the work done and charges to the customer. 9) Daily PSF compliant attending. 10) As per SQS reports maintain and submit to CCM or WM.
Exp. -4-7 Years City - Hyderabad Qualification - I.T.I/ D.A.E
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Tele Callers - Sales Job Description - 1) Tele Enquires 2) Dispatching enquiries to team leaders and executives 3) Booking calls and dockets 4) Verification of refund cancellation 5) Tele data, true value follow ups
Exp. -0-3 Years City - Hyderabad Qualification - D.A.E/ Graduation
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Customer Care Executives - Sales Job Description - 1) PSF Calls, RC Calls, Feedback Calls, Home Visit Calls 2) Delivery Time Monitor (DTM) 3) Invoice and RTA Follow up 4) Dissatisfied customers follow up 5) 15 days follow up 6) IFBF DMS punching
Exp. -0-3 Years City - Hyderabad Qualification - D.A.E/ Graduation
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